It’s a long-held belief:
Keep customers satisfied, and business will grow.
Truth is, if you relied on simply satisfied customers to sustain your business,
you might not be in business.
Why? Because satisfied customers could also be described as indifferent, uncommitted, or
passive toward your brand and their patronage of it.
Surprised?
Perhaps more surprising is that the real driver of significant revenue growth for
most businesses are
highly satisfied customers.
And their financial impact is profoundly
greater than simply satisfied customers.
We call them engaged customers. You call them loyal. Whatever the term, they’re a revenue powerhouse.
And absolutely worth pursuing.
That’s good news, but there's a catch . . .
You can’t do it by intuition or old-school processes.
You need dynamic tools to calibrate performance,
identify problems,
and verify that improvements had positive
impact on your customers.
The ClearVision Customer Experience Management system is exactly the resource you need to
realize the substantial financial benefits of delivering a superior guest experience.
ClearVision
CEM combines industry leading expertise, knowledge, and technology
to create a world-class product.
We do everything the other guys do,
and then some.
First, we communicate in plain, pragmatic terms. No analytical techno-speak.
No contrived jargon to make things sound more complex than they really are.
We talk language understood by people who improve service and the guest experience on the front-line. Our
advice and guidance is clear, straight-forward, and truly actionable. If you’ve experienced
the amount of acronyms, buzz-words, and “mumbo-jumbo” other providers deliver, it’s a difference that matters.
Second, ClearVision specializes in a long neglected segment of the market: local, regional,
and early-growth brands. Being smaller doesn’t mean you should have fewer resources than larger
competitors. So we leveled the playing field by creating a CEM system that stands toe to toe
with those used by the largest chains.
Finally, we’ve brought the word “value” back into the equation. We've created an exceptional product at a price
that’s a fraction of our competitors. We know that’s a big difference to you and your organization.
